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Hi, I’m Grace Leota, administrative and customer support specialist, problem-solver, and human half of this team. Alongside my feline supervisor, Tiger, I turn everyday tech headaches into clear, workable solutions, for teams and clients alike.

Below are some sample pieces grouped by type for quick reference:

Step-by-Step Guides:

• How to Set Up Email on a New Smartphone.
  Clear instructions for first-time users and non-technical audiences

Troubleshooting:

• How to Bypass the Microsoft Store Hijack When Running Python on Windows
  Step-by-Step: Actually Run Python, Not Microsoft Store Garbage

Code — Python:

• Billing Summary Example
  A clean simple Python script that instantly calculates key business metrics (total revenue, average invoice) from raw log files.

Fiction — Short Read:

• Reincarnation: Inheritance
  It was always said your debts died with you.

SEO-Optimized Business Descriptions:

• SEO-Optimized Business Descriptions for Google, Yelp & More
  These local business listings are designed to boost visibility on platforms like Google Maps, Yelp, and industry directories.

AI Prompts — Newsletters:

• Engagement & Community
  AI Prompt Example: Newsletter – Community Insight
• Newsletter Gold
  AI Prompt Example: Newsletter – Monthly Check-In

Blog Post — Communication:

• “Are We on the Same Page?”
  A true story turned cautionary tale: what happens when the vision isn’t clear, and how better communication could’ve saved everyone time.

Blog Post — Technology:

• Cloud for Small Business: Find the Sweet Spot Before You Drown in It
  A blog-style sample written for a fictional cloud services company, combining technical clarity with casual tone for small business readers.

Blog Post — Travel:

• Sustainable Travel Destinations for the Luxury Eco Explorer
  A lifestyle blog post for a fictional eco-luxury travel brand. Blends aspirational tone with practical sustainability insights.

Emails — Customer Support:

• A Rude Customer
  A polite, professional response to a rude message. A calm, professional email response to a frustrated customer, demonstrating tone control, empathy, and brand-safe boundaries.
• How-To
  A step-by-step instructional email written to be clear, direct, and easy to follow, ideal for customer support or onboarding flows.

Like what you see?
Drop me a line — Tiger (cat supervisor) will screen it first.